UNIORG Enterprise Content Management Systems (CMS)

Whereas in the late 90's, at the height of the New Economy boom, the talk was still of Web content management systems in the sense of a self-contained system for Web page maintenance, the demands on Web interfaces today are far greater. Under the term Enterprise Content Management, systems operate which, besides the content-management maintenance of Web pages, also provide complete integration of back-end systems.

The functions of an Enterprise Content Management System (ECMS) have thus evolved from a tool for online editors to the central information hub for the company. The overriding concern here is reduction of redundancy and integration gaps: information that is already available within the company in electronic form is seamlessly integrated instead of having to be maintained a second time. This is the only way to guarantee a high degree of efficiency, along with a largely synchronized database for all employees.

Realization of this requirement requires careful design and implementation. To minimize "information overload" on the user side, the acquired data must be carefully structured. At the initial stage, data protection and data integrity hold the foreground. Individual user authorizations on the basis of organizational structures and roles ensure that personnel data indeed remain reserved for the personnel office and the relevant employee, just as order data on the extranet can only be accessed by the corresponding customer. This step is necessary if only to comply with legal requirements.

At the next stage, the data must be logically structured. Often, the data required by a user for daily operations can be distinguished from those which only become necessary for exception management or at escalation. Corresponding prestructuring and consideration in navigation help the employee discern his/her tasks as efficiently as possible. Additional functions such as full-text search, personalized views integrating user-related parameters (such as last visit date) provide added ease of use.

The demands on an Enterprise Content Management Project are as manifold as the business administration purpose it is designed to serve.With over 30 years of experience in ERP systems and integration and over 4 years in complex Enterprise Content Management Systems (CMS), UNIORG offers a solid professional background for all your tasks--regardless of the technology used.