SAP BCM - VEKA AG implements new SAP solution with UNIORG

The SAP service provider UNIORG implements for the first time the IP based solution SAP Communications Management (BCM) across Germany and connects the company's communication to the SAP system.

"The SAP Business Communications Management complements our SAP system landscape in an optimal way", says VEKA CIO Thomas Sauerland. "One of our most important businesss IT targets is to adhere all information to the value-added chain without system breaks. SAP BCM brings us a lope forward. The advantages are obvious: On the one hand we improve our customer service because our employees are now able to respond to inquiries faster and better informed. On the other hand we profit by the more efficient and tight created processes."